We are here to help
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General Enquiries
NEW AROUND HERE? LETS START WITH THE BASICS
Webmasters
JSE INTEGRATION & HOW IT WORKS
Exchanges
YOUR WALLET & CONVERTING JSE
Platform Mining
CAN I MINE?
The Platform
SOMETHING WENT WRONG
Affiliates
EARN THROUGH REFERRALS
Merchant Tools
THE NEW ECOMMERCE EXPERIENCE
General Enquiries
NEW AROUND HERE? LETS START WITH THE BASICS
Why should I use a unique password for the JSEcoin platform?
You should use a different password for every platform that you register with. Users who use the same email address and password for every account risk having their accounts hacked. This is because high profile hacks leaked databases of email/password combos which are now available to hackers. Yahoo, Linkedin, Sony, AOL, Equifax have all been breached in the past and user account data is in the hands of hackers. Financial platforms are particularly targetable by hackers for obvious reasons. Take care of your account, use a unique password and setup two factor authentication using an application like Google Authenticator. This advice goes for all platforms across the web and not just specifically JSEcoin.
I'm new to the platform; is there anywhere I can find an overview of how everything works?
We have a video walkthrough guide which can be found here https://www.youtube.com/watch?v=UgoYhUPgqlY There's also the whitepaper at https://jsecoin.com/whitepaper.pdf
I’ve lost access to email. Is it possible to change the email address linked to my account?
No it is not possible to change the email address associated with the account.
How can I earn JSEcoin cryptocurrency tokens using just my PC?
There are a number of ways to earn JSE. You can try the self-mining which runs a mathematical hashing process on your laptop in the background while you work. Rewards are distributed via a lottery system to the miners. If you have a website you can earn JSE by placing the code snippet on your site and getting visitors to mine for you while you sleep. You can refer friends and colleagues using the affiliate links available via the platform, there's even a simple social share button to tweet or share on Facebook. Finally you can help our team develop the platform by reporting any security vulnerabilities here https://jsecoin.com/en/oddJobs/bugBounty.
Why is my ad-blocker/anti-virus software is blocking JSEcoin.com?
Some ad blockers and anti-virus companies have bundled us in with hidden background mining scripts that mine on a users PC without them knowing. We are actively campaigning and lobbying the organisations that are blocking our domains. If you would like to help please contact your software provider and ask for an exception to be made.
I see that you are using the SHA256 hashing algorithm. What prevents ASIC devices and server farms from taking over?
Rewards are distributed via a unique random lottery system with restrictions in place meaning that finding more hashes or hashes with a greater number of leading zeros will not lead to an increase in earnings. Therefore there would no benefit to using an ASIC device, and money would simply be wasted on electricity.
I've lost my two factor authentication code what can I do?
If you have lost your phone or access to your 2fa codes we recommend reinstalling Google Authenticator or Authy on a new device and signing in with your gmail account to access your codes. When setting up your 2fa make sure you write down the back up code. If you have this then it can also be restored via the “restore 2fa” link at https://platform.jsecoin.com
Why is my account suspended?
This is due to exceeding the threshold for acceptable use. The machine learning algorithms have categorised the data associated with your account and it matched fraudulent patterns. This could be one of the following; Publisher fraud - sending fake bot/PTC traffic etc Referral fraud - sending non genuine or incentivised registrations. Personal use of multiple accounts. We rely on machine learning for this purpose to remain impartial and remove the human factor from this decision and due to this the decision is unable to be appealed.
If JSEcoin is a coin on its own, is it listed on Coinmarketcap?
Yes - you can track the JSE token here https://coinmarketcap.com/currencies/jsecoin/
Who are JSEcoin's competitors?
We are competing with other cryptocurrencies for a place in investors portfolios. More directly we compete with hidden background Monero miners for market share in the publisher mining sector.
Can I buy JSE merchandise?
You can buy JSE merchandise at https://thebrandmoneycantbuy.com The supplier for this store is https://inkthreadable.co.uk and there is additional information on the products on their site.
What are my earnings for today?
Sorry I can't access your account data from here. You can log in to the platform at https://platform.jsecoin.com to check your current earnings data.
